The Service Desk Technicians extend technical support to all internal IT and non-IT employees as well as customers facing problems related to hardware, software, and networking. They are responsible for troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analyzing them.

<br /><br />[url=www.fieldengineer.com/skills/service-desk-technician]https://www.fieldengineer.com/skills/service-desk-technician[/url]